How WarmupIP Increased Policy Renewal Rates for a Leading Insurance Firm How WarmupIP Increased Policy Renewal Rates for a Leading Insurance Firm

Insurance Policy Renewals
  • Industry : Insurance
  • Use Case : Sending automated policy renewal alerts
  • Segments : Life, Health, and Auto policyholders
  • Problem : Policyholders weren’t receiving renewal alerts, resulting in lapsed coverage and customer churn.
Insurance Policy Renewals
  • Industry : Insurance
  • Use Case : Sending automated policy renewal alerts
  • Segments : Life, Health, and Auto policyholders
  • Problem : Policyholders weren’t receiving renewal alerts, resulting in lapsed coverage and customer churn.

The Challenge :

The insurer sent daily policy renewal notices and payment reminders, but inbox placement issues led to:

  • <7% open rate
  • Massive drop in timely renewals
  • Increased call center load to follow up on lapsed clients
  • Google and Outlook flagged their domains due to sudden volume spikes

Problem
Problem

How WarmupIP Helped

WarmupIP deployed a multi-domain warming strategy across the client’s transactional and promotional emails.

Solution Highlights:
  • Warmed up 10 sender domains + fallback IPs
  • Connected to our 100,000 mailbox warmup grid
  • Integrated human seed interaction for engagement signals
  • Enabled smart ramp-up aligned with renewal cycles

👉 See our seed hosting system: warmupip.com/host-your-seeds

The Results

Results After 6 Weeks:

Metrics Before WarmupIP After WarmupIP (3Weeks)
Open Rate 6.4% 41.7%
Click Rate 1.1% 11.3%
Inbox Rate (Gmail) 9% 93%
Monthly Policy Renewals 11,000 27,400+
Client Retention +12% +36% post-warmup

Real Campaign Example

“Your Policy Ends in 3 Days – Renew Online Instantly”

The Results

  • Inboxed to 320,000 policyholders
  • 41% Open Rate
  • 36,000+ users clicked through
  • 16,000+ same-week renewals

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